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Decoding B2B Marketing

Decoding B2B Marketing

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BY RAJESH KUMAR

GLOBAL CHIEF MARKETING OFFICER AT LENTRA, DIRECTOR ON THE BOARD OF IIM CALCUTTA INNOVATION PARK

Book Details

Binding 30 Days (15 pages per Day)
Number of Pages 445
Language English
Edition Intermediate
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What You'll Learn

  • Understand how B2B markets and buyers actually work: Learn how buying decisions are made in B2B, including decision-making units, long sales cycles, and trust-led purchasing behavior.

  • Identify and evaluate the right market opportunities by assessing market size, industry attractiveness, segmentation, and entry strategies using structured B2B frameworks.

  • Build strong B2B positioning and value propositions: Define clear product positioning, differentiation, and messaging that resonate with enterprise and mid-market buyers.

  • Design effective pricing, branding, and go-to-market strategies: Understand B2B pricing models, brand building in B2B contexts, and how to take offerings to market successfully.

  • Drive demand and align marketing with sales outcomes: Plan demand generation, manage leads, implement account-based marketing, and align marketing efforts with revenue goals.

  • Measure performance and scale using data and technology: Use KPIs, analytics, and MarTech tools to track ROI, improve execution, and build sustainable B2B growth systems.

Description

Decoding B2B Marketing is a practical guide to building effective marketing strategies in complex, high-value B2B environments.B2B marketing is driven by long sales cycles, multiple decision-makers, and trust. This book explains how to understand B2B buyers, map decision-making units, and position your offering clearly in competitive markets. It shows how marketing and sales must work together to drive pipeline, conversions, and sustainable growth.From value propositions and content strategy to demand generation, account-based marketing, and relationship building, the book breaks down B2B marketing into clear, actionable frameworks. It explains how channels like LinkedIn, email, events, partnerships, and content work together as one system.With a strong focus on measurement and outcomes, you’ll learn how to track lead quality, evaluate performance, and link marketing efforts directly to revenue. Packed with real-world examples and structured models, Decoding B2B Marketing helps marketers, founders, and leaders move from scattered tactics to focused, revenue-driven execution.

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Index

1. Understanding B2B Basics
Role and Importance of B2B Markets
Historical Perspective on B2B Trade
Differentiating B2B from B2C
Various Types of B2B Markets
Evolution of B2B Marketing Tactics and Paradigm Shift with the Rise of Digital
My Story (Author’s Note)
2. Assessing the Market Opportunity
Market Opportunity Assessment
Market Information and Trends Analysis
Industry Structure Attractiveness
Segmenting the Market
Sizing the Market
Market Entry Prioritisation
3. Understanding Your Customer
Characteristics of B2B Buying
Buying by Organisational Life Cycle Stage
Stages in the B2B Buying Process
What Makes Them Buy?
Who Is the Buyer in B2B?
Buyer Group or Decision-Making Unit
Gathering Customer Intelligence
Mapping the Buyer Personas
How to Build a Buyer Persona?
How Does the Persona Dictate the Marketing Approach?
Assimilating Customer Understanding for Effective Marketing
4. B2B Product Marketing
Product Planning and Development
B2B Product Lifecycle Management
Developing Go-To-Market
Category Creation
Product-Led Growth (PLG)
5. B2B Pricing Strategies
Pricing as a Strategic Tool
Understanding Demand and Price Elasticity
What Is TCO?
Factors in Pricing Decision
Setting Pricing Objective
B2B Pricing Strategies – Selecting the Right Fit
Industry-Based Use Cases
Software Pricing Models
Industrial Plant and Machinery Pricing Models
Pricing Models for Raw Materials / Inputs in Manufacturing
Rolling Out a Pricing Strategy
Adapting Pricing in a VUCA World
6. Branding in B2B
Rise of Brand Differentiation in B2B
Why B2B Businesses Must Think About Branding Early On
Defining Your Brand
Developing the Narrative
Visions Are Visual – Designing a Distinctive Identity
Evolution of Brand Identity Over Time
Branding in Action: Making Your B2B Brand Sing Across Touchpoints
7. B2B Customer Communication
Aligning Communication to the Customer Decision-Making
Distinction in Brand and Demand Communication
B2B Customer Communication Channels
Bringing It All Together
8. B2B Corporate Communications
PR – Press and Strategic Media
Developing a Public Relations Programme
Analyst Relations Management
How to Manage Analyst Relations
Measure and Evaluate
Internal Communication: Mobilising the Organisation
9. B2B Demand Management
Journey of B2B Demand: From Awareness to Advocacy
How Do You Approach Demand Planning?
Where Does Your Offering Stack Up in the Hierarchy of Needs?
What Organisation Size Are You Planning Demand Generation For?
New Customer Acquisition vs Existing Customer
Tactics by Audience Size
Outbound vs Inbound
Lead Funnel Management
Lead Qualification Criteria
The Evolution of the Buyer Journey – Forrester Sirius Decisions Demand Waterfall
Building a Digital and Tele-Demand Centre
Measuring Your Demand Generation Efforts: Proving Value Relations Programme
10. Account-Based Marketing (ABM)
Emergence of Account-Based Marketing
How ABM Differs from Demand Generation
Role of Sales and Marketing Alignment
Various Types of ABM
The ABM Process: Where to Begin the Journey
Resourcing for ABM
Technology and Tools for ABM
Case Studies
11. Channel Partner Marketing
Why Channel?
Different Types of Partners
Channel Partner Marketing
Prioritising Channel Partners
To, Through, and With-Partner Marketing
Delivering a Partner Marketing Program
Who Pays for Channel Marketing?
Tracking Success
12. Customer Loyalty and Advocacy
The Leverage of Customer Advocacy
Creating a Customer Advocacy Programme
Developing Advocacy Assets
Measuring Advocacy Impact
13. B2B Marketing Planning & Operations
Marketing Strategy Development
Building an Annual Operating Plan
Organisation and Processes Design
Financial Resource Management
Performance Management
Tracking and Reviewing Progress
Trend Towards Revenue Operations
14. Understanding Technology Stack for B2B Marketing
B2B Marketer’s Essential Toolkit
Data as a Fundamental Building Block
Developing and Implementing MarTech Strategy
Solution and Vendor Selection
Deploying and Running the Stack

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Meet the Author

Rajesh Kumar
RAJESH KUMAR
GLOBAL CHIEF MARKETING OFFICER AT LENTRA, DIRECTOR ON THE BOARD OF IIM CALCUTTA INNOVATION PARK
  • Seasoned B2B marketing leader with 25+ years of experience: Has led marketing across consumer, industrial, and technology sectors through growth cycles, booms, and downturns.
  • Former CMO and senior leader at global enterprises: Held leadership roles at SAP, Microsoft, UiPath, HCL, Perfetti, and Pernod, building brands, demand engines, and global go-to-market strategies.
  • Board member, advisor, and ecosystem builder: Serves on boards including IIM Calcutta Innovation Park and advises startups, SaaS firms, and family businesses on growth and positioning.
  • Award-winning marketer and thought leader: Recipient of multiple ET, VAR India, SAP APJ, and Forrester-recognized leadership awards for marketing excellence and innovation.
  • Academic foundation with continuous global learning: MBA from IIM Calcutta, with executive education from Harvard, Wharton, and ISB, combining strategic rigor with modern marketing practice.
  • Passionate mentor, author, and speaker: Actively contributes as a speaker, visiting faculty, blogger, and author focused on building resilient B2B brands that create long-term economic value.

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